Been thinking about switching to an e-bike for my daily commute, so I picked up a Velotric after seeing decent reviews. First impression? Smooth ride, decent battery life, and the motor is strong enough for city streets. But after a couple of months, I started noticing some weird rattling near the back wheel. Nothing major, but enough to make me wonder if it’s normal wear or a bigger issue. Anyone else had this happen? Also, if something breaks, is Velotric phone number actually helpful, or do they make you jump through hoops for support?